Our Vision

To be a respected telecom solutions company focused on cutting edge technologies, delivering world class quality and enhanced speed to market.

Our Mission

Simplifying delivery of complex networks with our innovative products and services and continuously improving the customer experience.

Our Values

Customer First Our first job is to understand our customers’ objectives, then offer them solution and Services to help satisfy those needs so they can build and maintain their network successfully. If we do that right, then all sorts of good things happen for customers, team members and their customers.


We take responsibility for QUALITY. Quality is the foundation on which Chapin, must “build” its future. Each of us at Chapin Telephone is responsible for the quality of whatever we do.


The best solutions come from working together with both colleagues and customers. We openly communicate up, down, and across the organization.We value the diversity of our workforce.

Honesty & Respect

We tell the truth and respect others. We uphold high standards of business ethics and integrity.
One of our greatest assets is our reputation for behaving ethically in the interests of employees, customers, business partners.


We put health and safety first.We take the health, safety and security of our employees, contractors and customers very seriously.